Every 40 seconds, an older person in England or Wales is scammed

Protect elderly parents from scams

Robin is a human service that proactively protects your elderly parents from scams before they happen, keeping you in the loop throughout.

The scale of it

Scams target older people, and the harm goes far beyond money

£4,000 Average lost by an older person who has been scammed
61% Of over-65s have been targeted by a scam or fraud
1.9m Older people in the UK have been scammed
£7.4bn Defrauded from people in later life, in total
4.9m Over-50s fear answering the phone, and 2.8m fear opening the front door
31% Say a scam harmed their mental health, and 12% their physical health

Sources: Independent Age, "The hidden cost of scams" (2024); Age UK (2024).

Real people, not robots

A human service from real people, not another app.

Built from experience

We started Robin after our own grandparents were scammed. We treat your parents like ours.

You stay in the loop

After every check-in you get a simple update, so you always know mum and dad are okay.

How Robin works

One service, wrapped around your parent. We do the looking-out, so they never have to face a scammer alone.

Phone check-ins

Every week, the same friendly person calls your parent for a proper chat. It's warm and unhurried, but behind the friendliness we're quietly listening for the things that matter: an odd phone call, a letter that didn't seem right, a payment they weren't sure about. Catching it early is what stops a worry becoming a loss.

  • The same familiar voice, every week
  • A relaxed, genuine conversation
  • Anything worrying flagged to you straight away

At-home visits

We come to them, in person. We get everything set up to keep them safe and, just as importantly, we become a warm, familiar face they trust, so there's always someone real looking out for them. Regular visits keep it all current as the scammers change their tricks.

  • A call-blocker and spam filters set up
  • Your family safe-word agreed
  • A trusted, familiar face who keeps coming back

Tech checks

Scammers love an unprotected phone, laptop or bank account. We give your parent's devices and accounts a thorough once-over and quietly lock them down, closing the doors fraudsters slip through, so the technology works for them, not against them.

  • Remote-access apps like AnyDesk removed
  • Call protection and spam filtering switched on
  • Spending limits and credit alerts set up

Staying one step ahead

Scammers invent new tricks every week, and keeping up is our job, not your parent's. We track what's doing the rounds, from fake delivery texts to AI voice clones, and give them a gentle heads-up on what to watch for. No homework, no jargon, just a trusted person keeping them in the know.

  • We track the latest scams, so they don't have to
  • A gentle heads-up on what's going around
  • Simple reminders that actually stick

Emergency help

When something feels wrong, there's a number to call before any money moves. We'll calmly talk your parent through it. And if they've already been caught, we act fast, helping freeze accounts, contacting the bank, and reporting it properly, with you looped in at every step.

  • A "check before you act" helpline
  • Fast help freezing accounts
  • We handle reporting to the bank and Action Fraud

Family updates

You can't ring every day, and you shouldn't have to. After every check-in we send you a short, reassuring update on how your parent is doing, and the moment anything looks off, you're the first to know. It's the quiet confidence that you've genuinely got this covered.

  • A simple summary after every check-in
  • Instant alerts if something's wrong
  • Real peace of mind, without the guilt

Getting started is simple

1

We get to know your parent

A friendly first visit to get everything set up and protected: a call-blocker on the phone, accounts locked down, and your family safe-word agreed.

2

We check in every week

The same friendly person calls regularly to see how they're doing and quietly catch anything suspicious before it becomes a problem.

3

You get peace of mind

After each call you get a short, reassuring update. And if anything ever looks off, you're the first to know.

Look grandma, that's us

Robin isn't a faceless company. We're two friends who watched our own grandparents get caught out, and decided to do something about it.

B
Ben Co-founder. Grandson of a gran who relies on her neighbour for the weekly shop.
A
[Co-founder] Co-founder. Watched his grandparents nearly lose their savings to a fake bank call.

Scams doing the rounds right now

A taste of what we help your parents stay ahead of. We track these so they don't have to.

Emerging

The "it's me, mum" voice-clone call

Scammers now use AI to copy a relative's voice and call in a panic, claiming an accident or arrest and begging for money before there's time to think.

Emerging

Fake fines for tolls, parking and the DVLA

A text says you owe a small toll, parking charge or DVLA fine, with a tight deadline and the threat of extra costs, linking to a payment page that looks official but isn't.

Common

The fake "safe account" call

Someone rings pretending to be from your bank or the police, says your money is at risk, and pressures you to move it to a "safe account" or hand cash to a courier to protect it.

Every 40 seconds,

an older person in England or Wales is scammed.

Today's scams are built by professional criminals to fool anyone. It's never your parent's fault, and they should never have to face it alone.

Source: Age UK

Be first to protect the people who raised you

Robin is launching across the UK area by area. Join the early-access list and we'll let you know the moment we reach your parents.